Records Officer

Are you detail oriented with strong people skills? Do you have a keen eye for all things records related and have strong computer skills? Look no further. Phoenix Job Corps is in need of a Records Officer in our Student Records Office. As Records Officer, you will be responsible for the maintenance, accuracy and completeness of student records and schedules.

About Phoenix Job Corps Center

The Phoenix Job Corps Center provides students with the opportunity to earn their High School Diploma or Equivalent (GED), and hands‑on training in the various trades like Certified Nurse Assistant, Clinical Medical Assistant, Medical Administration Assistant, Security and Protective Services, Cement and Masonry, Carpentry, and more.

About Adams and Associates

Adams and Associates is a 100% employee‑owned company that is service‑focused and outcome‑driven. We began as a small business formed in 1990 with the sole mission of operating at‑risk youth and children's programs for local, state, and federal governmental agencies. Today, we are one of the largest workforce providers involved in the federal Job Corps program! Adams and Associates employs more than 2,000 staff members across the United States.

Each year we provide academic, vocational training, and placement services to approximately 9,000 young people from ages 16 to 24 primarily in a residential setting. Our academic and career technical training programs are accredited and lead to national industry‑recognized credentials.

• In the absence of the Student Records Manager, manages Student Records staff.
• Ensures strict confidentiality of "confidential information," to include operating policies and procedures, handbooks, data, employee and personnel information, program information, contract proposals, financial information, student information and/or any other information of a confidential nature.
• Audits and verifies all separating student records for accuracy, validity and integrity.
• Ensures the accurate and complete maintenance of student's records to facilitate the timely submission of required reports.
• Ensures the Center's compliance with the requirements and provisions of the CIS database management program.
• Ensures compliance with all USDOL and Job Corps guidelines regarding student accountability and required documentation and complies with Financial Audit requirements.
• Assists students on matters concerning pay, allowances, leave, travel, etc.
• Assists in training Records Clerks and other department staff in the maintenance and completion of student records.
• Ensures the accurate and complete maintenance of student records to facilitate the timely submission of required reports (e.g. morning report, weekly report, leave records, allotments, enrollment, pay, etc.).
• Understand, follow, and continually implement program integrity per Adams SOPs, PRH, and Job Corps regulations.
• Provides superior customer service at all times.
• Provides required/supplemental training for new and current employees.
• Mentors, monitors and models the Career Success Standards as required by the PRH.
• Shows respect and courtesy to students and holds them accountable for their actions and behavior.
• Provides quality services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of requisite services.
• Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested.
• Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.
• Other…