Customer Care Representative​/Administrative Assistant

Introduction

Join our dynamic team as a Customer Care Representative/Administrative Assistant, ensuring our clients receive top-notch service. This hybrid role requires a blend of customer service skills and administrative expertise to support our operations and enhance customer satisfaction. If you're a proactive problem-solver with excellent communication skills, we want to hear from you!

• Provide exceptional customer service through phone, email, and in-person interactions, addressing inquiries and resolving complaints efficiently.
• Coordinate and manage appointments, meetings, and travel schedules for staff and management.
• Maintain and organize files, records, and correspondence both electronically and physically.
• Assist in the preparation of reports, presentations, and correspondence.
• Support the operations team with data entry, order processing, and inventory management.
• Monitor and manage office supplies inventory, placing orders as needed to ensure smooth operations.
• Collaborate with team members to improve customer service processes and administrative procedures.