Records Program Administrator

ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

RECORDS PROGRAM ADMINISTRATOR

Job Location:

Address: 701 East Jefferson Street
Phoenix, Arizona 85034 Posting Details:
Salary: $72,600.00
Grade: 23
Closing Date: 10/15/26

Job Summary:

Do you have experience supervising a team in government records management? Do you have a Paralegal Degree and/or Certificate? Join our team of legal professionals. The Arizona Department of Corrections, Rehabilitation, and Reentry (ADCRR) is seeking a public records expert to fill the Records Program Administrator position. The Records Program Administrator is responsible for overseeing and managing the operations of the public, and Master Records office.

Ensuring that the department efficiently responds to requests for records from the members of the public in compliance with federal, state, and departmental regulations. This position is primarily focused on managing the team, streamlining processes, and ensuring quality control.

Job Duties:

• Oversees the daily operations of the Public and master records office
• Ensures that all requests for department records are processed in a timely and compliant manner
• Manages the receipt, review, and response to requests for records, ensuring adherence to relevant laws, regulations, and department policies
• Supervises staff in the unit, providing guidance, training, and performance evaluations through the Managing Accountability and Performance System or a similar system
• Ensures staff are adequately trained and maintain high levels of accuracy and compliance in fulfilling public and inmate records requests and subpoenas
• Conducts second-level reviews of staff work, ensuring that documents are properly redacted and compliant with applicable legal standards before public release
• Serves as the point of contact for internal and external stakeholders, ensuring clear communication and coordination on complex or sensitive requests
• Maintains and organizes both electronic and physical records, ensuring accurate tracking and reporting of requests for records
• Ensures compliance with all legal requirements, including records retention, redaction processes, and reporting obligations
• Attends meetings and training classes, prepares various reports, and reconciles payments for document preparation and copies
• Drives on State business
• Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• State and Federal Laws and ADCRR department policies and procedures
• Adult Correctional Information System (ACIS)
• Comprehensive understanding of public and inmate records laws, regulations, and departmental policies
• Records management systems, including retention schedules and redaction requirements
• Familiarity with data privacy laws and procedures for protecting sensitive information
• Supervisory practices, employee training, and performance evaluation processes

Skill in:

• Leadership and team management, including training, mentoring, and performance management
• Written and verbal communications
• Maintaining relationships with internal and external stakeholders
• Advanced organizational and time management to handle multiple records requests and priorities
• Analyzi…