Administrative Assistant

Impact Fire Services is seeking an Administrative Assistant to support the Phoenix, AZ office. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized.

Assuring a steady completion of workload in a timely manner is key to success in this position.

This position is located in Phoenix, AZ

Primary

Job Responsibilities:

• Greeting visitors upon arrival to the office
• Manage workflow ensuring that deadlines are met and work is completed correctly
• Assist in scheduling work for field employees
• Assist with collection calls on outstanding invoices
• Assist in training staff members and new hires
• Implement and monitor programs as directed by management, and see the programs through to completion
• Generate memos, emails and reports when appropriate
• Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
• Maintain office supplies by checking inventory and order items
• Respond to questions and requests for information
• Answer incoming calls and assume other receptionist duties when needed

Job Requirements:

• Administrative Assistant experience
• Current use of MS Office Suite (Word, Excel) in a proficient manner
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner

Other Requirements:

• Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients,
• and others at all times
• Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective
• methods for solving problems to support the business objectives.
• Strong interpersonal/communication skills
• Detailed oriented and demonstrate a high degree of accuracy when performing data entry
• Previous fire protection experience a plus.