Food Donor Stewardship Coordinator

At St. Mary's Food Bank , we’re more than just a place to work — we’re a team on a mission:
Bridging the gap for Arizona communities with nourishment for today and hope for tomorrow.

Every day, thousands of Arizonans c ount on us for much needed food — and every team member plays a role in making that happen. Whether you’re in a warehouse, an office, or out in the community, the work you do here directly helps someone in need.

If you’re ready to put your passion to work and be part of a team that cares deeply about the community, we have opportunities waiting for you.

Let’s make a difference together.

• An employee-only medical plan at no cost to you
• Four low-cost employee-only, spouse and/or family member medical plan
• Health Savings Account (HSA) generously funded by the employer
• Flexible Spending Account
• Basic Life and AD&D Insurance
• Short & Long Term Disability

• 15 PTO days, accrued bi-weekly, that increases with length of service
• 40 hours of Personal/Sick time
• 8 Paid Holidays
• Competitive Pay
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• 401(k) Retirement Savings Plan with a generous employer match
• Parties & Events
• Wellness Program
• Employee Engagement Committee
• Employee Assistance Program

St. Mary's Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, political affiliation, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

The Food Donor Stewardship Coordinator y's Food Bank provides day-to-day operational and administrative support for Food Resourcing while helping maintain strong, consistent relationships with food donors. Serves as a primary contact for donor inquiries, donation offers, scheduling and follow-up; coordinates donation pickups with Transportation; maintains accurate donor records and reporting; and supports donor communications, recognition and stewardship activities.

Essential Functions

Donor Operations

• Respond to donor calls, emails, donation offers and requests; provide timely follow-up and problem resolution.
• Screen and coordinate donation offers and schedule pickups with Transportation.
• Maintain daily donation schedules and communicate changes or issues to Transportation and other operational teams.
• Audit donor records, contacts, activity and documentation in Net Suite and other department systems for accuracy and completeness; identify and resolve discrepancies as needed.
• Identify and implement improvements to donor and department processes.

Donor Stewardship

• Manage an assigned portfolio of food donors and maintain regular, meaningful communication.
• Track and audit donor interactions, visits, recognition and other stewardship activities to ensure timely and consistent follow-up.
• Coordinate donor thank-you, recognition and appreciation efforts.
• Develop and distribute donor communications, including the donor e-newsletter and periodic updates.
• Support donor impact reports, recognition materials and other stewardship communications.
• Assist with new donor onboarding and maintain current donor information and engagement history.

Reporting & Department Support

• Prepare routine daily, weekly, monthly and quarterly reports related to donations, donor activity, pickups and special programs.
• Monitor data for accuracy and identify trends, gaps or follow-up needs.
• Serve as an information resource and liaison among donors, Transportation, Warehouse, Allocations, Food Resourcing and other departments.
• Support special projects, donor events,…