Professional Program Coordinator

National Kidney Foundation

Professional Programs Coordinator

Remote

Sr. Director, Professional Programs

Fueled by passion and urgency, National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.

• Accountability
  - Earn and Keep Trust
• Collaboration-Work as a team
• Communication
  - Empower with information
• Community-Build stronger community
• Compassion
  - Lead with care and respect
• Impact-Focus on the mission

Your Voice Matters: https://(Use the "Apply for this Job" box below).-inclusion

The expected hiring range for this role is $25.33 - $35.63. Placement within the range is based on the selected candidate's skills, credentials, and relevant experience as aligned with the role's requirements. This range represents a portion of NKF's broader band for this level.

Reporting to the Sr. Director, Professional Programs, the Professional Programs Coordinator collaborates across the team's programs providing coordination, customer service, and operational support across NKF Professional Membership, Professional Education/CME, and NKF's premier annual conference the NKF Spring Clinical Meetings.

This is a hands-on coordination role for someone who enjoys bringing order to many moving parts and connects well with busy healthcare professionals. The Coordinator works closely with every member of the Professional Programs team and with NKF's clinician volunteers, and will gain practical exposure to CME accreditation, association membership operations, scientific publishing, and large-scale conference.

• Coordinates scheduling needs for the team, navigating the complex calendars of volunteer healthcare professionals to secure planning meetings, podcast recordings, and committee calls.
• Prepares and maintains monthly team reports, including CE program closures and speaker form completion, giving the team reliable data to track progress
• Manages the content calendar and posting schedule for NKF's Neph Pros social media accounts, in collaboration with the team
• Serves as a first point of contact for NKF's professional members and learners, monitoring and responding to inquiries related to professional education, Spring Clinical Meetings, and professional membership through the Salesforce service queue.
• Supports planning timelines, tracking tools and logistics processes for the annual NKF Spring Clinical Meetings, NKF's premier gather of kidney care professionals
• Processes team financial transactions accurately and on time, including vendor payments and volunteer reimbursements
• Collects and tracks required CME speaker documentation and maintains accurate program rosters and faculty data to support accreditation compliance
• Supports the Director of Continuing Education in distributing and tracking the CE peer review process
• Builds and publishes monthly CE activities in the Professional Education Resource Center (PERC), NKF's online learning platform
• Provides editorial workflow, including manuscript tracking for the Journal of Nephrology Social Work
• Provides technical and logistical support for virtual events such as Project ECHO sessions, podcast recordings, and member calls, ensuring a smooth experience for participants
• Performs additional duties, as assigned

• Bachelor's degree from an accredited college or university preferred; an equivalent combination of education and relevant experience will be considered.
• Two to three years of related office administrative, program or project coordination experience; experience supporting healthcare professionals, associations, or continuing education programs a plus.
• Experience with event conference, or program coordination desired.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously with close attention to detail and a high level of accuracy.
• Strong interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders. Including volunteer healthcare professionals.
• Excellent verbal and written communication skills and the commitment to responsive, high-quality customer service
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook), and virtual meeting platforms such as Zoom or Microsoft Teams;…