Client Onboarding & Events Coordinator

Ampa is a pioneering neurotechnology startup developing brain stimulation technology to help eradicate depression . We will improve millions of lives by making this transformative treatment universally accessible. Joining us means you’ll be part of a rapidly growing startup with significant equity opportunities and a major impact on our future.

Working at Ampa is a rare chance to help transform global mental health and save millions of lives — a level of impact that demands deep commitment. Success here requires resilience, adaptability, and the discipline to put in long hours. If you thrive in a high-intensity, fast-changing environment and want your work to truly matter, you may do the best work of your life here.

Ampa is hiring a highly organized, detail-obsessed Client Onboarding & Events Coordinator to own the logistics behind two key drivers of growth: getting the Ampa One neuromodulation device into clinics, and positioning Ampa at key conferences and events.

You’ll run the deployments calendar from the first scheduling call through post-go-live follow-up, working with clients, Clinical Deployment Specialists, Manufacturing and our clinical team. You’ll also own our conference and marketing events calendar end to end, from registration and booth logistics to attendee communication and follow-up.

The role requires someone who is very structured, anticipates problems early, and makes sure nothing falls through the cracks. If you love a well-run calendar and a confirmed checklist, this role is for you.

Deployment Scheduling & Logistics

• Own the master deployments calendar across all client accounts.
• Coordinate scheduling between clients, Clinical Deployment Specialists and internal clinical team members.
• Confirm and reconfirm every deployment date, training session and go-live meeting.
• Spot and resolve scheduling conflicts before they escalated.
• Coordinate travel for deployment staff, including flights, lodging and itineraries.
• Create client accounts in the Ampa system ahead of each deployment.
• Guide clients through remote device testing several days before the deployment team arrives.
• Confirm clients have purchased all required accessories before deployment.
• Conduct a remote review of each deployment room to confirm space, furniture and setup meet requirements.
• Make sure every pre-deployment requirement is complete before go-live.

Client Onboarding Coordination

• Serve as the primary logistics contact for clients during onboarding.
• Schedule onboarding calls, training sessions and milestone meetings.
• Send calendar invites, confirmations, reminders and follow-ups.
• Keep organized records of client communications and deployment milestones.
• Make sure clients always know the timeline, what’s expected of them and what happens next.

Conferences & Marketing Events

• Own the annual conference and events calendar in partnership with Marketing and Sales.
• Manage registrations, sponsorship deliverables, booth reservations, deadlines and vendor contracts.
• Coordinate the shipping and arrival of booth materials, device demo units, and swag so everything arrives on time and in working order.
• Build detailed event itineraries, and occasionally coordinate travel and lodging for event attendees.
• Run event communications: pre-event outreach, meeting scheduling with prospects and KOLs, invitations, reminders and post-event follow-up.
• Coordinate on-site events for Ampa staff such as dinners and client get-togethers.
• Track event budgets and log results in Hub Spot.
• Run post-event debriefs and turn what we learn into better playbooks for the next one.
• Work with the events organizers to book next year’s booth as soon as possible, usually during the event itself.
• Own the sales leads…