Office Assistant

Turf Monsters is a leading provider of artificial grass and landscape solutions. We pride ourselves on delivering high-quality and exceptional customer service to our clients. Our work environment is fast-paced, dynamic, and fun, fosters a team-oriented atmosphere where everyone's contributions are valued!

This is a full-time on-site role for a Front Desk Receptionist at TURF MONSTERS in Phoenix, AZ. The Front Desk Receptionist will be responsible for greeting and assisting visitors, answering and directing phone calls, performing clerical tasks, sales, running earns, inventory, and providing excellent customer service. We are seeking a friendly, organized, and easy to get along with individual with a great attitude, who is willing to learn and grow in a fast-paced environment.

You will play an integral role in supporting our daily operations of our show room and providing excellent customer service.

• Manage incoming and outgoing correspondence, including mail, emails, and phone calls.
• Provide exceptional customer service by promptly addressing customer inquiries, creating job lead documents and resolving issues.
• Assist with general office administrative duties such as filing, data entry, and maintaining records.
• Coordinate with the sales and operations team to ensure smooth & accurate scheduling occurs for customer meetings.
• Prepare and maintain various documents, reports, and spreadsheets using Microsoft Office suite.
• Collaborate with team members to ensure effective communication and smooth workflow.
• Be a Team Player, ALWAYS!

• Highly organized and detail-oriented, capable of multitasking and prioritizing tasks effectively.
• Friendly and approachable demeanor, with excellent interpersonal skills.
• Possesses a great attitude, maintaining a positive and enthusiastic outlook.
• Team player with a willingness to collaborate and assist colleagues when needed.
• Demonstrated ability and willingness to learn and grow within a fast-paced environment.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Prior experience in customer service, with at least 1-2 years of related experience.
• Strong written and verbal communication skills.

We offer competitive compensation, a supportive work environment, and opportunities for growth and development. If you are looking to join winning team & KICK SOME GRASS, we would love to hear from you!