Operations Specialist

This range is provided by TSI Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $80,000.00/yr

TSI US Operations Specialist

I. Role Basics

• Employment Type:
  Full-Time
• Reports To:
  Senior Director, Regional Operations, North America
• Salary Range: $ 60, USD (DOE)

Supply Chain & Inventory Management

• Daily operations for core business systems, including SAP (Order Management), WMS (Warehouse Management System for inventory tracking), and FTZ (Free Trade Zone for import/export), ensuring seamless system functionality to support end-to-end supply chain workflows.
• Procurement of raw materials, packaging supplies, and ingredients from both international and domestic suppliers—manage vendor relationships and ensure procurement processes align with company compliance standards and cost-efficiency goals.
• Conduct daily monitoring of inventory levels and lead times: proactively identify risks of stockouts or overstocking, and implement corrective actions (e.g., adjusting purchase orders, coordinating expedited shipments) to maintain optimal inventory health.
• Collaborate with vendors and suppliers to coordinate on-time deliveries; resolve delivery delays, quality discrepancies, or logistical issues promptly to minimize disruptions to production and order fulfillment.
• Perform daily inventory reconciliation with TSI’s third-party facilities (ACB, Inno Pack WCS, SLC) for raw materials and packaging components—validate inventory counts, investigate data inconsistencies, and ensure alignment between system records and physical stock.
• Identify inefficiencies and bottlenecks in supply chain and inventory processes; contribute to process improvement initiatives (e.g., streamlining stock checks, optimizing order placement workflows) to enhance operational productivity and reduce waste.

Cross-Functional Collaboration

• Work closely with TSI’s Business Development, Operations, and Project Management Teams to align critical priorities including order fulfillment timelines, customer service standards, and project-specific requirements—to drive consistent customer satisfaction and retention.
• Provide dedicated support for Cross Border products including coordinating product sourcing, tracking shipment statuses, and communicating updates to stakeholders to ensure project milestones are met.
• Prepare and distribute daily/weekly reports to Line Manager and Project Manager (Project Management Team): summarize key performance metrics and highlight progress against goals, and flag pending issues or resource needs.

Required Qualifications

• 5-8ys experience working with enterprise systems: SAP, FTZ, or WMS (Warehouse Management System).
• Background in import/export operations—familiarity with customs regulations, international shipping workflows, and import/export documentation (e.g., commercial invoices, packing lists).
• Exceptional attention to detail-ability to review complex data, process documentation, and system entries with precision to prevent errors that impact supply chain performance.
• Strong resourcefulness and time management: prioritize competing tasks, allocate resources strategically, and deliver high-quality work within tight deadlines.
• Outstanding verbal and written communication skills: collaborate effectively with cross-functional teams, vendors, and stakeholders;
• Process-oriented mindset: understand the purpose and interdependencies of business workflows, identify risks of process deviations, and assess their potential impact on operations or customer outcomes.

Who We Are

• Since 1996, TSI has been dedicated to improving health, lifestyle, and longevity for people everywhere. From humble beginnings as Ingredients supplier, we’ve grown into a global total solution partners with Innovative and optimized Ingredients, Contract Manufacturing for finish Dosage, and Tailored Script — all driven by science, discovery, and innovation.

👉Watch our videos on You Tube Working at TSI and TSI Culture and see how you can help us shape the future of global health.

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Supply Chain
• Industries Health and Human Services and Food and Beverage Manufacturing

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Medical insurance

401(k)

Vision insurance

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