Project Coordinator-Restoration Emergency Services

Position :
Position Overview

As a Project Coordinator, you will play a critical role in supporting project execution and client satisfaction. You’ll assist with job file management, customer communication, scheduling, and coordinating with field teams. You’ll also help manage billing processes including accounts receivable (AR) and accounts payable (AP).

• Coordinate day-to-day project administration for emergency restoration jobs
• Maintain accurate, organized digital and physical job files
• Handle AR / AP tasks including invoice generation, payment follow-ups, and vendor payments
• Answer and route customer care calls; provide updates and ensure satisfaction
• Communicate and collaborate with field crews, estimators, and third-party vendors
• Schedule inspections, follow-up visits, and job completion activities
• Prepare internal reports and assist with insurance documentation
• Support the team in ensuring jobs are completed on time and within budget

• 2+ years experience in project coordination, administrative support, or customer service
• Prior experience in restoration, construction, or emergency services a plus
• Working knowledge of AR / AP processes
• Strong computer skills (Microsoft Office, Quick Books, or restoration-specific software like Xactimate, DASH, or PSA preferred)
• Excellent organizational and communication skills
• Ability to multitask in a high-pressure, fast-paced environment
• Strong attention to detail and problem-solving abilities
• Collaborative mindset with a “can-do” attitude

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.