Corporate Operational Risk & Continuity Analyst

About The Role

Under the direction of the Operational Risk Manager, the Operational Risk & Continuity Analyst will use problem solving, analytical, project management, leadership and organizational skills to support the bank’s Business Continuity Management Program at a fast‑growing bank. The Operational Risk & Continuity Analyst is responsible for maintaining and executing the bank’s business continuity and resiliency strategies. This role will lead the Business Impact Analysis (BIA) process across departments and create detailed playbooks for critical business functions to ensure operational readiness during disruptions.

The ideal candidate will have strong project management skills, a deep understanding of banking operations and a proactive approach to risk mitigation. The job is highly visible within the bank and requires working closely with subject matter experts, senior executives, Board, auditors, and regulators. This role also supports the Operational Risk Manager in developing, maintaining and executing the bank’s corporate Physical Security Program in compliance with FDIC Part 326 and the Enterprise Risk Management Team in maintaining quality and consistent documentation to ensure it meets internal standards and regulatory expectations.

This role will lead the Business Impact Analysis (BIA) process across departments and create detailed playbooks for critical business functions to ensure operational readiness during disruptions. The ideal candidate will have strong project management skills, a deep understanding of banking operations and a proactive approach to risk mitigation. The job is highly visible within the bank and requires working closely with subject matter experts, senior executives, Board, auditors, and regulators.

• Assist in the strategic and operational execution of the Business Continuity Management (BCM) or Operational Resilience Program and drive program maturity to be commensurate with the bank’s growing size.
• Design, implement and continuously improve the BCM Program at GBCI commensurate with regulatory expectations and industry best practices.
• Serve in a supporting role during a disruption to coordinate response efforts and communication.
• Utilize Business Continuity software to maintain a repository of comprehensive business continuity plans for business processes identified in Risk Control Self‑Assessments.
• Collaborate with business lines to ensure continuity plans are documented, maintained, integrated into daily operations and tested regularly. Monitor and evaluate the effectiveness of continuity plans and make necessary adjustments.
• Lead the annual review and continuous improvement of the Business Impact Analysis and Business Continuity Threat Risk Assessment. Collaborate with business lines and Information Technology to identify interdependencies and validate Recovery Time Objectives and Maximum Tolerable Downtimes can be supported.
• Design and implement a comprehensive operational resilience testing program, including scenario development, testing approach/methods and evaluation of resilience capabilities against impact tolerance levels. Document scenario testing outputs, gaps identified and remediation required in the bank’s Business Continuity software.
• Report to senior management and the Board of Directors on the status of business continuity initiatives and any areas of concern.
• Conduct regular exercises and simulations to assess the effectiveness of Business Continuity Plans and identify areas for improvement. Utilize software to log exercises and follow‑up on activities identified in exercises and simulations.
• Provide training and awareness programs for employees and Business Continuity Coordinators on business continuity and disaster recovery procedures.
• Conduct review and analysis of new and existing third‑party service providers Business Continuity Plans. Provide feedback and approval of the plans to Relationship Owners.

• Review and edit first‑line documentation for clarity, consistency, grammar, and adherence to internal style guides. Provide constructive feedback to first‑line authors to improve the…