Director, HCM Strategy & Change Management - MT

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This position is at the forefront of the HCM sales strategy and is expected to play a leadership role in its on‑going success, including driving HCM Sales strategy across Paychex's historic business lines. This role requires a strategic problem‑solver who is an effective influencer with a high degree of business acumen and industry knowledge. The role supports our efforts to anticipate the future of the industry and develop strategic options to position the business for success in a rapidly changing world, and translates that foresight into multi‑year strategies and annual strategic plans.

The person in this role will effectively manage several projects and bridge strategy to realization through planning, internal consulting, and thought partnership across the business to produce sustainable results that educate the market, meet client needs, and achieve our strategic objectives.

• Act as trusted advisor to the sales leadership team and key stakeholders cross‑functionally to provide an informed, analytical perspective on business challenges and opportunities, and develop multi‑year plans that contribute to overall corporate strategy; serve as a thought leader in business planning and actionable strategy development as well as an example of open and transparent partnership across functional groups.
• Works with Paychex Sales and Service Strategy and Operations Teams to leverage synergies with other Paychex business lines to drive revenue growth and efficiency improvement. Participation in Sales Strategy and Operations Team organizational cadence to drive alignment.
• Oversee and often perform deep analysis to provide recommendations regarding the business model structure, industry and client trends, brand and offering positioning, market opportunity, and competitive intelligence.
• Delivers strategic analysis and overall strategy consulting projects to define strategic options and facilitate strategic decision making.
• Conduct regular research on industry trends, competitive landscape, disruptors, etc. in order to provide thought leadership and strategic understanding of the industry to key business stakeholders.
• Facilitate the ongoing evaluation of strategy realization by identifying key indicators of success and measurement plans for strategic initiatives and effective measurement of progress against goals.
• Drives continuous process improvement within the sales and service organizations to increase efficiency and effectiveness of processes and procedures.
• Provides leadership and guidance in dealing with obstacles and opposition to change. Act as a “Change Agent” to systematically drive and implement process changes throughout the business.
• Equips the organization with operational excellence tools and practices to improve and optimize business process performance.
• Analyzes trends and provides proactive recommendations for continuous improvement.
• Conducts independent assessments of key processes and supporting technologies to identify and/or quantify opportunities to improve process effectiveness and/or enhance technology.

• Bachelor's Degree – Required
• Has demonstrated excellence in growth, strategy, finance, go‑to‑market, operations, and technology.

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $175,000 to $275,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make…