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Senior Dynamics 365 CRM Business Analyst — Colombia

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: CI&T
Full Time position
Listed on 2026-10-11
Job specializations:
  • Business
    CRM Systems & Management, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

CI&T is seeking a Senior Business Analyst to lead the analysis and design of Customer Service solutions built on Microsoft Dynamics 365. You will bridge business needs with technology, driving end-to-end case management implementations.

You will collaborate with cross-functional teams, document requirements, and apply Agile practices to deliver value while leveraging AI tools to accelerate documentation and analysis.

Our team is growing, and we are hiring a Senior Dynamics 365 CRM Business Analyst — Colombia in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Dynamics 365 CRM Business Analyst — Colombia role in the description above.

We appreciate your interest in this position.

Join CI&T and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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