Sr. Product Manager, Patient Intake
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-15
Listing for:
Healthcare Outcomes Performance Co. (HOPCo)
Full Time
position Listed on 2026-10-15
Job specializations:
-
Business
Business Systems & Technology Analysis -
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst
Job Description & How to Apply Below
- Own and maintain the Patient Intake product roadmap, aligning priorities with clinical, operational, and business stakeholders
- Lead product discovery activities including stakeholder interviews, user research synthesis, and competitive analysis to inform roadmap decisions
- Define and manage product requirements, user stories, and acceptance criteria in collaboration with engineering and UX teams
- Facilitate cross-functional discovery and planning sessions to align product direction with business goals and technical constraints
- Support the shift from project-based delivery to product-centric, outcome-focused methodology within the patient intake suite of products
- Partner with clinical and administrative leadership to ensure patient intake products support care delivery workflows and patient experience goals
- Collaborate with engineering teams in Agile sprint cycles to prioritize the backlog, unblock delivery, and ensure high-quality releases
- Define and track key product metrics (KPIs) to measure feature success, user adoption, and platform health
- Present product strategy, roadmap updates, and recommendations to senior leadership and clinical stakeholders
- Support integration planning and go-live readiness for new patient intake product features and partner system connections
- Identify usability gaps and product optimization opportunities by synthesizing user feedback, support data, and platform analytics
- Ensure product decisions account for healthcare regulatory requirements, data privacy standards (HIPAA), and clinical workflow integrity.
- Own and maintain the Patient Intake product roadmap, aligning priorities with clinical, operational, and business stakeholders
- Lead product discovery activities including stakeholder interviews, user research synthesis, and competitive analysis to inform roadmap decisions
- Define and manage product requirements, user stories, and acceptance criteria in collaboration with engineering and UX teams
- Facilitate cross-functional discovery and planning sessions to align product direction with business goals and technical constraints
- Support the shift from project-based delivery to product-centric, outcome-focused methodology within the patient intake suite of products
- Partner with clinical and administrative leadership to ensure patient intake products support care delivery workflows and patient experience goals
- Collaborate with engineering teams in Agile sprint cycles to prioritize the backlog, unblock delivery, and ensure high-quality releases
- Define and track key product metrics (KPIs) to measure feature success, user adoption, and platform health
- Present product strategy, roadmap updates, and recommendations to senior leadership and clinical stakeholders
- Support integration planning and go-live readiness for new patient intake product features and partner system connections
- Identify usability gaps and product optimization opportunities by synthesizing user feedback, support data, and platform analytics
- Ensure product decisions account for healthcare regulatory requirements, data privacy standards (HIPAA), and clinical workflow integrity.
- Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field.
- Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent Agile certification preferred.
- 7+ years of product management experience, with at least 3 years in a healthcare setting (provider, payor, or digital health)
- Proven experience owning a product roadmap end-to-end, from discovery through delivery and iteration
- Background in healthcare technology, including familiarity with EHR/EMR systems, payer integrations, or care management platforms
- Deep understanding of…
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