Business Analyst, Organizational Effectiveness

## Business Analyst, Organizational Effectiveness Apply:
Campus:
West:
Full time:
Posted Today:
End Date:
October 29, 2026 (14 days left to apply):
JR128335
** Job Profile:
** Business and Data Analyst 2
** Job Family:
** Business and Data Analytics
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
***
* Minimum Qualifications:

** Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile

Summary:

Implements system requirements and performs routine data analysis to ensure data management objectives within a work unit are met.
*
* Job Description:

**** Salary Range: $57,900 - $70,000 per year; DOE
** The Business Systems Analyst strengthens organizational capacity by designing, aligning, and modernizing daily operational processes and human systems across the Mary Lou Fulton College for Teaching and Learning Innovation (MLFC). Reporting to the Senior Director in the Office of Organizational Effectiveness, this position brings people, practices, and tools together, serving as a collaborative partner across college units.

The Business Systems Analyst facilitates cross-functional discussions, identifies process gaps, helps teams navigate change, and maps out clear, effective ways of working. The position leads initiatives that span process improvement, team coordination, workflow clarity, and technology integration—all designed to strengthen day-to-day operations in support of student, staff, and faculty success.  
** Essential Duties**:
* Business Process & Practice Support
** Conducts end-to-end analysis of operational workflows, practices, and human systems to identify friction points, gaps, and opportunities for efficiency.
* Partners with functional leaders and staff to map current-state operations, design future-state workflows, and establish sustainable operational standards.
* Evaluates cross-departmental practices to promote alignment, reduce duplication, and enhance both employee and student experiences.
* Recommends operational and organizational practice improvements that align with college priorities and strategic initiatives.
* Cross-Functional Collaboration & Facilitation
** Facilitates discovery sessions, focus groups, process-mapping workshops, and consensus-building discussions across academic and administrative units.
* Serves as a collaborative liaison between functional stakeholders, leadership, and technical partners to ensure mutual understanding of project goals and operational impacts.
* Fosters strong working relationships across departments to align siloed practices, bridge communication gaps, and promote unified operational approaches.
* Operational Resilience & Change Enablement
** Proactively identifies operational risks, process bottlenecks, and implementation hurdles, developing proactive mitigation strategies and escalation paths.
* Monitors project and process health, identifying emerging issues early to minimize disruption to academic and administrative operations.
* Supports change enablement and risk reduction by conducting impact assessments, anticipating end-user friction, and designing targeted adoption strategies.
* Develops clear communication plans, user guides, and training resources to smooth organizational transitions and ensure sustainable process adoption.
* Functional and Technical Bridging
** Serves as a primary functional liaison between college business units and technical partners (such as the Office of Technology Operations).
* Translates complex operational needs, user requirements, and business rules into functional specifications for technology-enabled initiatives.
* Partners with system owners to ensure operational workflows are accurately reflected in technical configurations and tool sets.
* Supports user acceptance testing (UAT), validation, and functional readiness for system or process enhancements.
* Identifies operational data needs and partners with data teams to define requirements for dashboards, tracking tools, and reporting solutions.
* Project Coordination and Implementation Support
** Coordinates operational improvement initiatives, gap resolution efforts, and cross-functional project deliverables.
* Assists in defining project scope, timelines, task tracking, and milestone management for unit and college-wide efforts.
* Supports functional administration, user…