Portfolio Operations Manager
Listed on 2026-10-17
-
Business
Operations Management, Change Management, Corporate Strategy -
Management
Operations Management, Change Management, Corporate Strategy, Project & Program Management
The Portfolio Operations Manager serves as the operational leader of the Portfolio Operations Lane within the Portfolio Management & Operations Office (PMO&O) and functions as the primary extension of division leadership across the Division's three-pillar operating model. This role is responsible for owning the portfolio operating rhythm, governance frameworks, executive coordination, and cross-functional integration that enables the Division Leader to effectively lead all inclusive organizational pillars simultaneously.
The Portfolio Operations Manager partners closely with Delivery Directors, the General Manager – Model T, Program Managers, IG corporate stakeholders, and the broader PMO&O team to ensure portfolio activities remain aligned, visible, and executable. This role plays a critical leadership role during PMO&O stand‑up, organizational mobilization, governance activation, and long‑term operational maturity.
Responsibilities Portfolio Operating Rhythm Management- Own the Division's leadership operating rhythm
- Coordinate executive meetings, governance cadence, and strategic reviews
- Manage portfolio-level action tracking and follow‑up
- Prepare executive briefings and leadership reports
- Drive accountability for cross‑organizational commitments
- Serve as the primary coordination point across Model T and PMO&O
- Align organizational priorities across delivery and enablement pillars
- Manage portfolio-level dependencies and resource allocation discussions
- Resolve cross‑functional escalations
- Facilitate executive decision‑making
- Oversee PMO&O governance framework execution
- Ensure portfolio standards are consistently applied
- Champion organizational consistency across delivery organizations
- Support audit readiness and operational reviews
- Lead strategic PMO&O initiatives
- Coordinate cross‑divisional projects
- Support business growth opportunities
- Drive continuous improvement of the portfolio operating model
- Act as a force multiplier for the Division Leader
- Manage executive communications and stakeholder engagement
- Support executive presence at internal and client‑facing events
- Protect leadership capacity and prioritize executive time
- Serve as the first escalation point for portfolio‑level issues
- Coordinate resolution across delivery organizations
- Maintain visibility into critical risks and issues
- Provide structured updates to leadership
Required Qualifications
- 8–12+ years of experience in portfolio operations, PMO leadership, business operations, chief of staff, or executive operations roles
- Experience supporting executive leaders across large, complex organizations
- Proven ability to manage cross‑functional governance and coordination
- Strong analytical, organizational, and communication abilities
- Experience driving operating rhythm and executive cadence
- Strong stakeholder management and partnership skills
- Experience supporting:
- Managed services delivery
- Large‑scale workforce solutions
- Manufacturing, semiconductor, or technical services environments
- Multi‑program or multi‑client portfolios
- Familiarity with Insight Global operating model
- PMP, Lean Six Sigma, or equivalent certifications
- Executive operating rhythm consistency
- Cross‑functional alignment effectiveness
- Action item completion rate
- Escalation resolution time
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).