Retention Specialist: Turn Cancellations into Loyalty
Listed on 2026-10-19
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Business
Client Relationship Management, Customer Success Management
Zip Recruiter, Inc. is seeking a retention-focused professional to connect with customers, uncover root causes of cancellations, and act as a trusted partner to resolve concerns. The role targets reducing churn and turning customers into long-term advocates.
The position offers a hybrid work environment with potential remote options for most US-based roles, and includes a competitive benefits package and a strong focus on customer success and revenue retention.
Our team is growing, and we are hiring a Retention Specialist:
Turn Cancellations into Loyalty in Phoenix, AZ, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 52.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Retention Specialist:
Turn Cancellations into Loyalty role in the description above.
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