Operations Administration Specialist II

Bowman has an opportunity for an Operations Administration Specialist II to join our team in Tempe, AZ (Tempe preferred; however, our other Arizona locations will also be considered).

At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved.

We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.

Provides professional-level administrative and operational support by independently performing work that supports business units, project teams, and operational leaders by coordinating processes, maintaining records, and supporting day-to-day operational activities. This role exercises discretion and independent judgment in applying policies, procedures, and operational practices to support department objectives and operational efficiency.

Leadership and Direction

• Receive general supervision and operate with significant autonomy in planning, prioritizing, and executing administrative and operational assignments.
• Exercise discretion and independent judgment in interpreting policies, procedures, and operational guidelines to address non-routine situations.
• Serve as a primary administrative resource for assigned operational functions, advising internal stakeholders on
  process, requirements, and best practices.
• Identify operational issues, assess alternative solutions, and recommend appropriate courses of action to leadership.

At the Operational and Company Level

• Perform work that directly supports business operations, project execution, and internal service delivery, rather than routine clerical tasks.
• Analyze operational data, workflows, and documentation to improve efficiency, accuracy, and compliance.
• Coordinate cross-functional administrative processes that require judgment, prioritization, and interpretation of established practices.
• Apply independent judgment when handling exceptions, resolving issues, or adapting procedures to meet operational needs.

Do the Work

• Independently manage assigned administrative and operational processes with accountability for outcomes.
• Prepare reports, summaries, and documentation that inform management decision-making.
• Resolve non-routine administrative issues by evaluating facts, policies, and potential impacts.
• Escalate matters appropriately while retaining responsibility for analysis and recommendation.

• Ability to effectively communicate with all levels of the organization and external partners.
• High degree of discretion, independent judgement and ability to manage highly confidential information.
• Strong sense of urgency in responding to constituents.
• Strong understanding of business operations and administrative systems.
• Self-reliance and ability to operate independently with limited direction.
• Effective working relationship with internal leaders and peers, as well as external clients.
• Ability to effectively manage multiple time-sensitive tasks.
• Basic understanding of financial reports and metrics.

• Associate’s degree in business administration or related field. Bachelor's degree preferred.
• Three or more (3+) years of progressively responsible administrative or operations experience involving independent decision-making and professional judgment in support of business operations.
• Relevant certifications (e.g.,…