Sr Business Analyst; Phoenix

Company Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco - public servants with a mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation's central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service. The Federal Reserve Bank of San Francisco is seeking a Sr. Business Analyst for its Phoenix Cash office location. The successful candidate will provide leadership and support in project management, compliance and risk management, technical training, operations oversight, business process improvement, and analysis support. The Sr.

Business Analyst will collaborate with Phoenix Cash Management to help ensure that operations teams work efficiently and in compliance with prescribed departmental guidelines. The ideal candidate is a dynamic team player, a proven leader, and a strong collaborator. This individual thrives in a fast-paced operations environment and proactively recommends ways to improve organizational performance.

Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments is also desired. This position is 100% on-site at the Federal Reserve Bank Phoenix Branch, located at 1550 North 47th Avenue, Phoenix, AZ 85043. Regular work hours are Monday through Friday, 7:00 AM to 4:00 PM. Flexibility is required to work between 6:00 AM and 4:30 PM due to operational needs.

Continuously monitor and assess operational activities, address gaps in procedural requirements, and make risk-informed recommendations to management. Oversee required departmental training and assist with developing and delivering training on operational processes and technical systems. Prepare and review documentation, work papers, interview summaries, and findings with extensive attention to detail. Ensure that compliance assessment reports are accurate, thorough, and contain sufficient information to validate compliant or noncompliant outcomes.

Conduct and document discussions with compliance personnel and Cash Management; use computerized information systems to extract and analyze information; and draft and communicate findings to the management team. Present compliance information to stakeholders, including senior management. Provide consultation to the leadership team regarding policy and procedural requirements. Use historical audit performance data to understand risk and compliance performance, determine root causes for compliance gaps, and work with leadership to create action plans.

Complete risk assessments to identify root causes and develop corrective action plans. Identify and implement solutions that optimize daily production opportunities, address risk management weaknesses, maximize staff resources, and enhance employee-focused initiatives that drive engagement and growth. Oversee project management and administrative tasks in support of department-led projects and initiatives in a collaborative, team-based environment. Support 12th District Cash Group compliance activities by consulting on policy and procedural requirements.

Provide backup supervisory support and assist with supervisors' shift coverage to help maintain consistent staffing and operations. Provide direct support to operational frontline staff, including handling escalated room calls and promptly resolving operational issues. Collaborate with peers, management, and business partners to develop and deliver operational solutions. Perform other duties as assigned.

Bachelor's degree or equivalent work-related experience. Typically, 5+ years relevant experience. Ability to solve problems, apply critical thinking, and leverage data to understand issues and inform recommendations. Experience developing and performing risk assessments, including risk planning, data testing, process and control testing, and reporting results. Strong verbal and written communication skills. Experience working independently and in a collaborative team environment. Experience collecting,…