AI Systems Configurator

We're Tallwave, a growth partner that helps organizations turn disconnected growth efforts into connected growth systems. We're a curious, ambitious team of strategic thinkers and creative problem solvers who understand our clients' worlds deeply, challenge assumptions, and work across disciplines to solve the constraints holding growth back. We move with speed and discipline, embrace innovation, and hold ourselves accountable for meaningful outcomes.

Our ambitions are too big to leave room for individual egos, so we value ownership, humility, selflessness, and the belief that our greatest success comes from what we can accomplish together.

Tallwave seeks out individuals who are a cut above. Their exceptional skill, diverse perspectives, obsession for winning together, and relentless pursuit of continuous self-improvement, both professionally and personally, give them an innate ability to lead, innovate, and inspire. They have well-honed philosophies and points of view in their areas of expertise, they think unconventionally, and their endless curiosity pushes them to constantly explore, learn, improve, and try new things.

We're looking for an AI Systems Configurator who is excited about the potential of AI to change how businesses operate, solve problems, and deliver value. This person will help make Tallwave an AI-native firm by identifying high-impact opportunities across delivery, operations, and growth, then turning those opportunities into practical, connected systems and workflows that improve how we work.

This is a role for a curious, strategic, hands-on problem solver who understands that technology is a means to a business outcome. You'll learn how Tallwave operates, connect our business strategy to opportunities for AI, challenge the way work gets done today, and experiment with new approaches to make us more effective. You'll build alongside delivery and operations teams, helping people adopt new ways of working rather than simply introducing new tools.

Success is measured in business results: lower cost to deliver each program, earlier visibility into client risk and expansion, more reliable business intelligence, and more revenue per person. You don't need to be a traditional software engineer, but you do need the technical fluency, systems thinking, and resourcefulness to turn ideas into solutions that people actually use.

The successful candidate will:

• Understand Tallwave's business strategy and identify opportunities to use AI to improve how we sell, deliver, and operate—not just automate existing tasks
• Map how delivery, operations, marketing, and account management work today, and redesign those workflows around connected systems and agents
• Help build and maintain Tallwave's company database, creating a reliable, connected foundation for information about our clients, engagements, delivery, and business performance
• Build and maintain agentic workflows across our stack, including Asana, Hub Spot, Claude, Granola, Google Workspace, Slack, Vercel, and Collective 54 Co-founder, using MCP connections, APIs, and automation platforms
• Automate status reporting, hours against estimation sheets, meeting capture, intake, and leadership rollups so the business gets consistent visibility without anyone chasing it
• Surface expansion signals and early signs of client friction to account management, and client wins to marketing
• Own and continuously improve Tallwave's AI tooling: prompts, skills, context, accuracy, and keeping it current
• Partner with project management, operations, and program owners as collaborators, testing every build on live client work before it rolls out
• Bring builds and new opportunities to a quarterly AI review with leadership and…