Governance Operations Analyst

Future Plan is the nation’s largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. Future Plan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast.

The Future Plan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry’s largest in-house ERISA teams. Learn more at

As a 3(16) Governance Operations Analyst, you will support ERISA §3(16) fiduciary operations by reviewing how plans are administered against documented 3(16) procedures. Your primary responsibility is to evaluate whether established procedures are being followed in practice and, when gaps are identified, recommend clear next steps to bring plans into alignment. This role focuses on structured procedural reviews, documentation alignment, and governance support.

• Review assigned 3(16) plans to assess adherence to documented procedures and governance standards

• Evaluate whether day-to-day plan administration aligns with established 3(16) processes

• Identify gaps between documented procedures and actual execution

• Document review outcomes using established frameworks and templates

• Recommend practical next steps to address procedural gaps or inconsistencies

• Maintain organized records supporting procedural reviews and governance oversight

• Review and recommend updates to procedures to reflect operational practices

• Assistin keeping governance documentation current,accurate, and clearly written

• Support continuous improvement of procedural clarity and consistency across plans

• Trackidentifiedprocedural gaps, follow-up items, and remediation actions

• Partner with internal stakeholders to confirm corrective steps have been completed

• Escalate material risks or unresolved issues to management as appropriate

• Prepare summary reports and trackers related to procedural reviews and alignment status

• Assist with trend identification related to recurring procedural gaps

• Serve as a resource for questions related to 3(16) procedures and governance expectations

• Collaborate with operations, compliance, and leadership teams as needed

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

• At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

• N/A

• 1 to 3 years of experience in retirement operations, compliance, governance, or a related field

• Bachelor’s degree in business or a related discipline, or equivalent professional experience

• Strong attention to detail and ability to follow structured review standards

• Experience reviewing procedures, workflows, or documentation

• Clear written communication skills

• Proficiency in Microsoft 365 (Excel, Word, Outlook, Teams)

• Ability to work independently while collaborating effectively with others

• Exposure to ERISA or retirement plan…