Sr Product Manager – Digital Product Management

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

As a Senior Product Manager, Digital Product Management, you will be part of a team driving digital transformation by delivering experiences and technology capabilities that enable our client-facing representatives to better serve Schwab clients.

You will play a critical role in shaping the strategy and evolution of Salesforce capabilities, reporting, digital channels, and integrations. You will work closely with product, technology, UX/UI, service, marketing, and business partners to translate client and representative needs into meaningful product solutions.

Success in this role requires a strong combination of product management, strategic thinking, relationship building, communication, stakeholder influence, technology fluency, and execution. Experience with Salesforce, financial services, channel management, or telephony integrations can further strengthen your ability to contribute.

• Lead product management efforts that enable client-facing representatives to leverage technology solutions to better serve Schwab clients.
• Partner with product and technology teams throughout the product lifecycle to deliver efficient and effective Salesforce and digital solutions.
• Develop a strong understanding of end-user needs and use stakeholder insights to help prioritize product initiatives.
• Partner with UX/UI teams to facilitate feedback sessions, establish OKRs and success measures, and continuously improve the user experience.
• Partner with business stakeholders to develop product strategy and roadmaps that evolve Salesforce capabilities and support business objectives.
• Translate business and user needs into product requirements, refinements, and actionable priorities.
• Work cross-functionally with technology, design, service, marketing, and business partners to evolve digital capabilities.
• Communicate product vision, strategy, priorities, progress, and outcomes to stakeholders and leadership.
• Use feedback, product insights, and measurable outcomes to identify opportunities for continued product improvement.

You'll have the opportunity to combine product strategy, technology, client experience, and cross-functional leadership while supporting capabilities used by Schwab's client-facing representatives.

The role provides meaningful ownership across the product lifecycle, from understanding representative and business needs through prioritization, roadmap development, delivery, measurement, and continued enhancement.

You'll collaborate with partners across product, technology, UX/UI, service, marketing, and the broader organization, giving you opportunities to build relationships and influence how Schwab continues to evolve its digital capabilities.

Schwab supports ongoing learning through role-based development, cross-functional exposure, coaching, and opportunities to deepen your expertise in product management, Salesforce capabilities, digital platforms, client and representative experiences, and financial services.

You'll have opportunities to strengthen capabilities in areas such as product discovery, roadmap development, stakeholder management, technology delivery, data-driven decision making, and digital innovation. Curiosity, adaptability, and continuous learning are important to success as technologies and client needs continue to evolve.

The role builds transferable capabilities across digital product management, product strategy, Salesforce and CRM platforms, client experience, technology transformation, and cross-functional leadership.

As you expand your expertise and impact, the experience gained in this role can support continued development across product management, digital transformation, client experience, technology enablement, strategy, and broader leadership opportunities based on business needs, demonstrated skills, performance, and career interests.

In addition to the applicable salary range for the posting, this role may be…