Sr. Director, Verifier Strategy & Partnerships

Who we are:

As the largest privately held service provider in our industry, Thomas & Company stands at the forefront of delivering innovative and comprehensive solutions that help businesses optimize their operations and manage critical aspects of human resources. We specialize in offering unmatched unemployment cost control, employment verification, and tax credit services, all designed to reduce financial risk, streamline processes, and drive cost efficiency for our clients.

Our culture:

We believe that success starts with people. We are committed to fostering a culture of innovation, collaboration, and growth. Our mission is to empower our employees to thrive both professionally and personally, offering an environment where creativity and diverse ideas flourish.

We are not just a company-we are a community of passionate individuals dedicated to making a real impact. From dynamic team-building opportunities to leadership development programs, Thomas & Company invests in its people at every level. Our supportive workplace is built on the foundation of our core values a shared vision for enabling success. Our winning culture has earned us recognition as a five-time Tennessean Top Workplace and two (and counting) USA Today Top Workplace.

Whether you're looking for a challenge, a place to grow your career, or a team that values your contributions, Thomas & Company offers endless opportunities to make a difference. Join us and become part of a team where your ideas are heard, your potential is recognized, and your career can truly flourish.

The position:

The Sr. Director, Verifier Strategy & Partnerships is responsible for executing and advancing the company's verifier-partnership strategy by developing and expanding commercial relationships with verifier organizations to accelerate revenue growth and strengthen Thomas & Company's employment-verification ecosystem. This senior commercial leader will identify and pursue high-value verifier opportunities, lead commercial engagement and negotiation, and partner closely with the internal Verifier Relations team throughout contracting, implementation, onboarding, and transition.

The role is accountable for pipeline development, partnership revenue performance, senior-level external relationships, and the removal of barriers that could delay or limit partnership success.

• In partnership with the verifier relations team, develop a comprehensive verifier-partnership strategy, including market prioritization, partner segmentation, financial analysis, commercial models, and growth objectives.
• Proactively prospect for, qualify, and pursue new verifier relationships and strategic collaborations, building and maintaining a diversified pipeline of new-partner opportunities to expand the distribution network in new and existing verticals.
• Own verifier-partnership revenue growth, commercial performance, and strategic expansion opportunities.
• Lead commercial discussions, negotiations, and partnership communications to ensure clear expectations, mutual understanding, and momentum.
• Engage the internal Verifier Relations team during opportunity development and contracting to align partner expectations and implementation requirements. Collaborate through implementation and onboarding, then transition ongoing account management and relationship ownership to Verifier Relations after integration go-live and completion of the handoff. Remain actively engaged after handoff to remove barriers, resolve negotiation or implementation stalemates, create urgency, and support partner success.
• Coordinate with Verifications, Technology, Operations, Privacy & Security, Legal, Finance, and other stakeholders to evaluate, structure, and execute verifier partnerships.
• Assess prospective relationships based on revenue potential, data requirements, operational impact, security and privacy considerations, implementation feasibility, and long-term strategic value.
• Maintain Salesforce as the CRM to manage and measure the verifier pipeline and report on pipeline movement, commercial activity, contracting and implementation status, management priorities, and financial results.
• Establish and monitor KPIs related to verifier-generated revenue, pipeline conversion, contracting progress, and implementation success.
• Deliver executive-level presentations and proposals to prospective and existing verifier organizations.
• Research verifier-market trends, competitive activity, regulatory and technology…