Senior Director – US Transformation

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

TheUS Director of Innovation– Value & Risk Advisory is a senior leadership role focused on driving the adoption and integration of AI technologies across the US business — ensuring the solutions we build are embraced, embedded, and generating measurable impact. This person ensures that every technology initiative, product launch, and AI program lands effectively across JLL’s US Valuation & Advisory operations — translating global priorities into real adoption, capability-building, and measurable business value  the most complex and largest VRA market globally, the US requires a leader who can navigate a highly collaborative organization, building alignment and momentum among senior stakeholders, and sustaining the kind of engagement that makes innovation genuinely stick.

The role sits at the intersection of strategy and delivery — someone who brings both business judgement and the credibility to move people and initiatives forward, with the ability to operate simultaneously at a strategic and operational level. The role carries institutional weight across the US business: the postholder sits on key US technology governance committees and AI working groups, representing the VRA business and ensuring that the US perspective — at the scale and complexity it demands — actively shapes how global initiatives are designed and sequenced.

In doing so, this leader serves as the primary bridge between the global innovation team and the US organization, ensuring alignment flows in both directions.

In this role, you will be responsible for ensuring the effective adoption and integration of standardized global platforms and AI tools across US Valuation & Advisory operations — connecting global solutions to the day-to-day realities of the US business, and ensuring those solutions generate measurable efficiency and quality gains across the full valuation process.

The role involves extensive coordination with Americas Valuation teams, Operations, and Global Innovation Teamto develop a shared strategic framework, optimize resource allocation, and maximize business value through enhanced revenue and streamlined efficiency.

• Champion the adoption of a unifiedtechnology platform across the US VRA business — ensuring every solution deployed meets company compliance standards, integrates seamlessly into existing workflows, and drives consistent, measurable efficiency gains across the organization.

• Support technologyroadmap execution by facilitating strategic meetings, daily stand-ups, and stakeholder feedback sessions to capture business needs, document requirements, and ensure effective communication across all relevant teams.

• Support the rollout ofAI solutions as Claude and the embedding of AI capabilities across the valuation tech journey.

• Lead the strategic decommissioning of USlegacy applications, ensuring they are removed from governance frameworks while maintaining operational continuity.

• Partner with business and operations teams to improve and accelerateways of working.

• Embodying and exemplify the JLL values of teamwork, ethics and excellence.

• Partn…