Assistant Case Manager-Case Aide

ASSISTANT CASE MANAGER-CASE AIDE at Arizona Department of Child Safety

Join the Arizona Department of Child Safety (DCS) as an Assistant Case Manager – Case Aide. DCS partners with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Salary: $17.34 per hour.
Requisition Closing Date: Open Until Filled; applications reviewed daily.

• Support children and families under the direction of a Case Manager.
• Provide direct services in Department of Child Safety programs.
• Transport clients and ensure proper use of child safety seats.
• Schedule appointments and coordinate services.
• Supervise parent‑child visits.
• Refer clients to community resources.
• Attend court hearings and required meetings.
• Document client interactions and activities.
• Provide general case management and clerical support.

• Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members.
• Demonstrate compassionate communication and active listening when supporting families during sensitive situations.
• Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation.
• Collaborate effectively with case managers, supervisors, and service providers as part of a team‑centered approach.
• Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
• Safely transport children to appointments while maintaining compliance with driving and safety requirements.

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39‑month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

• Basic principles of human and social services.
• Child welfare and family support concepts.
• Basic safety practices related to client transportation and child safety seating.

• Comprehensive medical, dental, and life insurance options.
• A supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program (must meet the criteria).
• Higher education discounts, wellness programs, and professional growth and development opportunities.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting  or by email uests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Administrative. Industries:
Government Administration.