Pool Remodeling Superintendent

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Full Time Phoenix, AZ, US

3 days ago Requisition

Salary Range: $60,000.00 To $73,000.00 Annually

We are looking for a Remodeling Superintendent to join in on the fun in our Remodeling Department. The ideal candidate will have customer service experience.

Originated in 1966, Shasta Industries has grown to become today's largest, most reputable and the Valley's only master Pool Builder. Founded on the premise of a commitment to excellence, innovation and making memories by bringing people together, Shasta is eager to grow, and the Remodeling Superintendent is key to the Company's continued success.

The
Remodeling Superintendent plays an integral role and will be responsible for overseeing the quality of construction during a remodel. The Remodeling Superintendent will work closely with Remodel Customer Service Representatives, in-house trades and subcontractors to ensure their assigned projects run through the division smoothly and on budget. will consistently display friendly and compassionate customer service skills while effectively handling multiple active customer accounts.

The Remodeling Superintendent will be responsible to:

• Reviews construction contracts and work orders to ensure that no scheduling or clerical errors were made during the writing of the contract.
• Meets with customers prior to work being started for PCWT (Pre-Construction Walk Through) to make sure customer has clear expectations of the process.
• Inspects each phase of the construction process to ensure quality. Redirects work on an as needed basis.
• Read plans and make corrections as needed. Perform minor repairs in order to ensure quality standards are meet in an expeditious manner.
• Provides bids, writes addendums, and advises/instructs homeowners on repairs for extra work
• Ensures projects are moving along as scheduled. Releases each phase of construction for scheduling.
• Works with construction crews in order to address special circumstances that arise during the construction process.

Works to ensure the customer experience is ‘World Class’.

• Clean Driving Record. (MVR)
• Ability to multi task and perform well in a fast paced environment.
• Proven ability to deescalate/address customer concerns
• Experience in customer service on jobsite setting
• Provides high quality customer service to both internal and external customers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls;

reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

described here are representative to those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.

Shasta Pools is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. We are committed to a work environment free from discrimination and harassment, where all employment decisions are based on business needs, job requirements, and individual qualifications.

3750 W Indian School Rd, Phoenix, AZ 85019