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Switchboard Operator - Call Center - Per Diem
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-01
Listing for:
National Society of Professional Surveyors
Per diem
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Administrative/Clerical
Job Description & How to Apply Below
Position Summary
Switchboard operators are responsible for courteous, efficient operation of Guthrie’s telecommunications system 24 hours a day. Operators field calls and inquiries, and direct internal and external calls to the proper destination. They are a vital link in the communication information network throughout the Guthrie system.
Education, License & CertHigh school graduate or equivalent
ExperiencePrefer minimum of one year’s experience in the telecommunications field. Computer skills which include data entry, Windows XP, and Excel are required. Accurate and efficient keyboarding skills are necessary as well as fluency with the English language.
Essential Functions- a. Activates codes utilizing the overhead paging system and pagers and following a detailed checklist to ensure all essential personnel have been notified to respond to the emergency.
- b. Responds immediately to correctly activate the codes as time is crucial to the patient’s well‑being.
- a. Distributes and updates on‑call list to the ED, Trauma Department, and Communications Center so that they are informed of vital information related to patient transfers from other facilities.
- a. Notifies proper department when the emergency alarm panel activates as a result of a malfunction. There are 43 alarms in this panel requiring exceptional judgment in responding.
- a. Assists in training new operators on all shifts to ensure they are competent to perform this job successfully.
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