Customer Service Representative

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

* Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.

* Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.

* Responsible for processing payments from successful bidders

* Provide customers with information about auxiliary services.

* Ensure that superior customer service is always delivered to all customers.

* Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers

* Perform other duties as assigned.

* Previous work experience where you worked in-person with customers.

* Experience using computers, and able to learn to use new technology and software.

* Excellent keyboarding skills for data entry.

* A commitment to providing fantastic customer service.

* Able to work well and maintain a positive attitude in high-pressure situations.

* A friendly, outgoing, patient personality.

* You thrive working as part of team, pitching in wherever you're needed.