Customer Service Advocate
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-01-15
Listing for:
Medix
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Assist members, providers, and pharmacies with inquiries about eligibility, claims, and coverage;
Handle inquiries and complaints efficiently to ensure customer satisfaction;
Handle communication through phone, fax, email, and US mail;
Maintain accurate records of customer interactions and transactions;
Maintain efficient workflow and resolve inquiries independently;
Coordinate numerous daily functions that are time-sensitive.
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