Bilingual German-English Customer Support CA
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-02
Listing for:
Infostud Group
Full Time
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they need it the most. You'll also undergo assisted training to help you develop and improve your skills to provide the best customer support for our clients and their customers.
About You- You speak German at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)
- You are interested in E-commerce, consumer electronics, and customer satisfaction
- You are always open to working with new technologies and products
- You are a fast learner, take the initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.
- A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency
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