Citizen Services Lead - Team & Customer Delight
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Client Relationship Management
Verra Mobility Corporation in Phoenix, AZ is seeking a flexible Customer Support Team Lead to guide daily operations and drive service excellence.
You will conduct quality audits, mentor staff, resolve escalated issues, monitor SLAs, and collaborate with cross-functional teams to improve processes and customer satisfaction.
This role requires strong communication, accountability, and a bias for action to advance Verra Mobility's standards.
Join us at Verra Mobility Corporation as our next Citizen Services Lead
- Team Performance & Customer Delight in Phoenix, AZ, United States.
As a Citizen Services Lead
- Team Performance & Customer Delight, you will play an important part at Verra Mobility Corporation in Phoenix, AZ, United States.
We invite applications for the Citizen Services Lead
- Team Performance & Customer Delight position located in Phoenix, AZ, United States.
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