Fraud Resolution Specialist — Client Services
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Bank Customer Service
Bank of America is seeking a customer service specialist in a role focused on resolving multi-product fraud-related client requests via calls, chats, or emails in an inbound contact center. You will maintain accurate data records and escalate risk items as needed, delivering a high-quality client experience.
The position requires handling client questions, performing account maintenance, and exploring digital solutions to deepen relationships.
Are you ready to take on the Fraud Resolution Specialist — Client Services role at Bank of America?
Step into the Fraud Resolution Specialist — Client Services role at Bank of America in Phoenix, AZ, United States and grow with us.
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