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Fraud Resolution Specialist - Bilingual EN​/ES

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Bank of America
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Banking & Finance
  • Language/Bilingual
    Bilingual, Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Bank of America is seeking a bilingual Fraud Resolution Specialist to handle multi-product fraud-related client requests in an inbound contact center, delivering accurate resolutions and a superior client experience.

You will identify client needs, record data accurately, escalate when risk reviews are needed, and stay compliant with regulations while helping deepen trusted relationships using digital solutions.

We are currently recruiting a Fraud Resolution Specialist
- Bilingual EN/ES for our team in Phoenix, AZ, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Fraud Resolution Specialist
- Bilingual EN/ES role at Bank of America, based in Phoenix, AZ, United States.

We are looking to fill the Fraud Resolution Specialist
- Bilingual EN/ES position at Bank of America in Phoenix, AZ, United States.

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