Customer Service & Scheduling Coordinator
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-08
Listing for:
Abbey Home Elevator
Full Time
position Listed on 2026-10-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
About the Role: We are looking for a friendly and detail-oriented Customer Service & Scheduling Coordinator to be the voice and support hub of our company. You’ll manage service calls, installation schedules, and support both customers and our technical team.
Location:
Type: Full-time
Key Responsibilities:
- Answer incoming calls and emails; address customer inquiries.
- Schedule installations, service, and maintenance appointments.
- Coordinate logistics between clients, technicians, and sales staff.
- Maintain customer records and service histories in our database.
- Assist with billing and follow-up communications.
Qualifications:
- Prior experience in customer service or scheduling (service industry preferred)
- Strong organizational and multitasking abilities
- Excellent phone and written communication skills
- Computer proficiency (MS Office, scheduling software)
- Problem-solving mindset
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for growth and advancement
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