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Senior Customer Success Strategist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Kong
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 185000 USD Yearly USD 120000.00 185000.00 YEAR
Job Description & How to Apply Below

Kong, the AI Connectivity Company, is seeking a Staff Customer Success Manager in the United States. You will lead strategic post-sales executions, drive adoption and renewals, and build value-based engagement plans.

You will map customer organizations, leverage partners, and use analytics tools to monitor health and mitigate risk. In this role, you will articulate Kong’s platform value, manage multiple high-impact accounts, and collaborate with the broader team to maximize expansion

We have an opening for a Senior Customer Success Strategist in United States within Management & Operations, Sales.

This Full Time position is for the Senior Customer Success Strategist role at Kong.

We are seeking a motivated Senior Customer Success Strategist to join Kong in United States.

Consider building your career as a Senior Customer Success Strategist at Kong.

Position Requirements
10+ Years work experience
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