Bilingual Billing Support Specialist; English/Spanish
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Quest Diagnostics is seeking a Billing Customer Service Representative II - Bilingual (English/Spanish) in Phoenix. You will assist members with billing information, guiding them to access appropriate care and resolving escalated issues, handling up to 70 calls daily.
Full-time role with a training period and a fixed 9-hour shift between 8:30 AM and 8:00 PM ET, Monday to Friday, 40 hours per week. After training, shifts will be assigned based on business needs, with potential overtime.
As a Bilingual Billing Support Specialist (English/Spanish), you will play an important part at Quest Diagnostics in Phoenix, AZ, United States.
We appreciate your interest in this position.
Join Quest Diagnostics and contribute to our ongoing work.
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