Entry Level Call Center Rep
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Entry Level Call Center Rep:
Scottsdale, AZ | Hybrid (3 Days Onsite / 2 Days Remote)
Direct Hire | Full-Time
Start Date:
November 9, 2026
Make an Impact While Building a Long-Term Career
Are you passionate about helping people and creating exceptional customer experiences? Join a growing organization known for delivering concierge-level service and supporting customers through some of life's most important moments.
We're seeking customer-focused professionals who enjoy problem-solving, building relationships, and making a meaningful impact every day.
Entry Level Call Center Rep
Job Description:
As a Member Services Advocate, you'll serve as a trusted point of contact for members, providing guidance through service requests and claims intake while delivering empathetic, high-quality support.
Responsibilities include:
Delivering exceptional customer service via phone, email, and other communication channels
Building strong relationships through empathy, active listening, and professionalism
Assisting members with service inquiries, requests, and claims intake
Accurately documenting customer interactions and resolutions
Navigating multiple systems and applications in a fast-paced environment
Identifying solutions while creating a positive member experience
Entry Level Call Center Rep Training
Schedule:
Monday-Friday, 7:00 AM - 4:00 PM
Entry Level Call Center Rep Post-Training
Schedule:
May be as late as 10:00 AM - 7:00 PM
Entry Level Call Center Rep
Required Experience:
Strong customer service experience
Excellent communication and interpersonal skills
Ability to multitask and navigate multiple systems simultaneously
Comfort handling phone-based customer interactions throughout the day
Strong problem-solving and active listening skills
Proficiency with Microsoft Office and computer applications
Highly Transferable Backgrounds Include:
Call Center
Banking & Financial Services
Hospitality
Retail
Healthcare Administration
Insurance
Education
Other customer-facing service industries
Insurance or claims experience is a plus, but not required.
Why Join?
Direct-hire opportunity with long-term stability
Comprehensive paid training program
Hybrid work schedule
Strong career growth and advancement opportunities
Collaborative and supportive team environment
Opportunity to positively impact customers every day
Whether you're coming from hospitality, retail, banking, healthcare, or another service-focused industry, this role offers an excellent opportunity to grow your career while making a meaningful difference.
Job Type & Location
This is a Permanent position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Phoenix,AZ.
Final date to receive applications
This position is anticipated to close on Oct 23, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).