Care Advocate: Solve Complex Questions
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep
Gusto is seeking a Benefit Customer Care Advocate to join our Customer Care team. You will handle inbound inquiries via phone, email, and chat, guiding customers to resolutions with a proactive, problem-solving mindset.
The role requires 2+ years in related environments and experience with benefits in a customer-facing capacity. You will work in a fast-paced, solutions-based call center and contribute to high NPS scores while learning our platform.
The Benefits Care Advocate:
Solve Complex Benefit Questions position in the Human Resources, Sales field is open for applications.
We are looking to fill the Benefits Care Advocate:
Solve Complex Benefit Questions position at The Wrap in Phoenix, AZ, United States.
The Benefits Care Advocate:
Solve Complex Benefit Questions role at The Wrap is now open for applications in Phoenix, AZ, United States.
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