Hybrid Member Retention & Experience Specialist
Listed on 2026-10-17
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Customer Service/HelpDesk
Banking & Finance, Customer Success Management, Bank Customer Service, Call Center / Support
Desert Financial Credit Union is seeking a Member Loyalty Advocate within the Member Experience Center. The role focuses on inbound/outbound calls to retain members, educate them on available products, and resolve issues to enhance loyalty and satisfaction.
Applicants should have a high school diploma or GED, 2+ years in a call center or customer service, and 1+ year in financial services with a retention or escalation focus. Hybrid work arrangement offered.
This role, Hybrid Member Retention & Experience Specialist at Desert-Financial-Credit-Union, could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in Sales.
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