Director, Customer Service Operations
Listed on 2026-10-18
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Customer Service/HelpDesk
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Management
ARIZONA WATER COMPANY in Phoenix seeks a Manager of Customer Service to lead front and back office teams, oversee billing, service orders, collections, and digital self-service, and partner with CIS/CCaaS upgrades to ensure service levels.
You will coach Supervisors, develop staff, implement QA programs, track KPIs, and drive continuous improvement while delivering an excellent customer experience in a high-volume utility environment.
Step into the Director, Customer Service Operations role at ARIZONA WATER COMPANY in Phoenix, AZ, United States and grow with us.
This role, Director, Customer Service Operations at ARIZONA WATER COMPANY, could be your next career step.
Are you ready to take on the Director, Customer Service Operations role at ARIZONA WATER COMPANY?
We would love to welcome a new Director, Customer Service Operations to our organisation in Phoenix, AZ, United States.
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