Customer Service Training Lead
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Bilingual
Consumer Cellular is seeking a Trainer to lead and develop our Customer Service team in Phoenix, AZ. The role focuses on delivering engaging training using adult learning principles, onboarding new agents, and improving retention and graduation rates across the training program.
The Trainer will manage a team, deliver class material, assess trainee performance, and collaborate with training staff, recruiting, and site leadership to foster a positive learning environment and high-quality employee
As a Customer Service Training Lead, you will play an important part at Consumer-Cellular in Phoenix, AZ, United States.
The Customer Service Training Lead position in the Sales, Other field is open for applications.
We have an opening for a Customer Service Training Lead in Phoenix, AZ, United States within Sales, Other.
This role, Customer Service Training Lead at Consumer-Cellular, could be your next move.
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