Customer Support Lead - Escalations & Ops Coach
Listed on 2026-10-20
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Quest2
Offer in Phoenix, AZ is seeking a Returns and Customer Support Specialist to coordinate daily team priorities and guide complex return requests. You will act as first escalation for questions and ensure timely RMAs, warranty considerations, and cross-functional coordination.
The role emphasizes training teammates, maintaining documentation, and performing quality checks while partnering with Logistics, Support, and Success teams to deliver consistent customer experiences.
This role, Customer Support Lead
- Escalations & Ops Coach at Quest2
Offer, could be your next opportunity.
Join Quest2
Offer and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Support Lead
- Escalations & Ops Coach role at Quest2
Offer, based in Phoenix, AZ, United States.
We are looking to fill the Customer Support Lead
- Escalations & Ops Coach position at Quest2
Offer in Phoenix, AZ, United States.
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