Hungarian Speaking Support Specialist - Sofia, Bulgaria

at Mercier Consultancy Group

Hungarian Speaking Support Specialist

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations across Europe. We specialize in finding elite candidates for prestigious jobs in Bulgaria, ensuring a seamless integration into new professional chapters.

We are currently seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria within the dynamic Customer Support Services industry. This is an exceptional opportunity to advance your career in a vibrant, international environment while enjoying the support of a comprehensive relocation package.

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellence within the Customer Support Services sector by resolving inquiries with precision and empathy.
• Represent our premium clients by upholding strict brand communication standards in Hungarian.
• Document and track customer interactions accurately within the internal CRM system.
• Collaborate with international teams to optimize workflows and enhance the overall service experience.
• Contribute to team goals by achieving key performance indicators and quality benchmarks.
• Escalate complex issues to the appropriate internal departments, ensuring timely resolution for the client.

• Native or fluent Hungarian (spoken and written) is mandatory for this role.
• Previous experience in a professional Customer Support Services environment is highly desirable.
• Strong proficiency in English to collaborate within our multinational office.
• A valid EU passport or the legal right to work in Bulgaria.
• Exceptional problem-solving skills and a customer-centric mindset for our Hungarian-speaking jobs.
• Willingness to relocate to Sofia for this on-site opportunity.

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
• Lucrative Monthly Performance Bonus based on your individual contribution.
• And Much More, including team events, social outings, and career progression pathways.

Sofia is a hidden gem in Eastern Europe, offering a unique blend of historical charm and modern urban living. Bulgaria boasts a diverse climate, stunning natural landscapes, and a vibrant cultural scene, making it one of the most exciting destinations for those seeking international jobs in Bulgaria. With an affordable cost of living and a rapidly growing tech hub, Bulgaria is the perfect place to build your future.

By joining our team, you will enjoy a high quality of life with excellent dining, a thriving cafe culture, and easy access to both mountain resorts and the Black Sea coast. Choosing this Hungarian Speaking Support Specialist position in Bulgaria is not just a career move—it is a lifestyle upgrade. Experience the welcoming atmosphere of Bulgaria and fast-track your career with Mercier Consultancy Group.