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Strategic Accounts Senior Customer Success Lead

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: ServiceTitan
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 114000 - 183000 USD Yearly USD 114000.00 183000.00 YEAR
Job Description & How to Apply Below

Service Titan seeks a Senior Customer Success Manager, Strategic Accounts to steward the long-term success of its largest customers, including franchise networks and multi-location enterprises. You’ll partner with executive teams to drive product adoption, evangelism, and ongoing value delivery across complex accounts.

You will coach clients, translate business needs into product enhancements, and collaborate with product managers to prioritize requests.

This Full Time opening is for the Strategic Accounts Senior Customer Success Lead role at Service Titan.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Accounts Senior Customer Success Lead role in the description above.

We appreciate your interest in this position.

Join Service Titan and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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