Reservation Coordinator at Nomad Temporary Phoenix, AZ

Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.

This position is Full-time in a customer service support role.

Schedule:

Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.

• Working with established clients to provide optimal temporary housing options for relocating employees
• Provide well-written emails to clients consulting on temporary housing options
• Sourcing and managing suppliers
• Moderate amount of supply chain management
• Negotiation skills aimed to provide clients with attractive options
• Ensuring clients have arrived safely and handling any issues they have with the apartment
• Moderate data entry & phone use
• Must be able to manage 8-10 client leads per day
• Answer incoming calls
• Provide support to our clients
• Other responsibilities, as assigned.

• College Degree 2 or 4-year college degree is preferred
• Excellent verbal and written communication skills
• Must be well-versed in Outlook and Microsoft Word
• 1-3 years of customer service experience
• Must have great attention to detail
• Strong organizational skills required
• Ability to work autonomously and take 'ownership' of situations
• Positive 'go-getter' attitude & Sense of Urgency are a must

• $22 to $24 an hour
• Monthly commissions and bonuses
• Health care contribution
• Paid time off and paid holidays
• Office lunches & break room snacks and drinks
• 401k with potential company match