Front Desk Receptionist, Arizona Inpatient Hospital

Position: Front Desk Receptionist, Arizona Inpatient Hospital, Full-time (3788)
Description The Front Desk Receptionist will provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist visitors in a professional and efficient manner.

Responsibilities:

Receives hospital guests, ascertains needs, and directs guests appropriately.

Courteously answers the phone and takes accurate messages.

Answers routine questions regarding departmental policies, operations and procedures.

Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.

Completes assignments of special projects by designated deadlines.

Responsible for admitting patients as needed.

Monitors patients in lobby area.

May perform other duties as assigned.

Qualifications:

High school diploma.
1 year Customer Service experience.
1 year of switchboard or phone experience.

Experience using Microsoft Office.

Ability to multitask

Location:

Brooks Rehabilitation Inpatient Hospital 18500 64th Street, Phoenix, AZ 85259

Hours:

Monday – Friday, 40 hours per week Compensation:
Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

Competitive Pay Comprehensive Benefits package

Vacation/Paid Time Off Retirement Plan Employee Discounts Qualifications