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Inbound Banking Customer Care Specialist

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: UMB Bank
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR

Job Description & How to Apply Below

UMB Bank is hiring for a Consumer Services Specialist to deliver an unparalleled customer experience by handling inbound service center calls and building relationships with customers.

You will work with multiple bank systems to answer questions, resolve issues, and cross-sell suitable products while participating in classroom training and ongoing online learning. Performance is measured by call quality, talk time, cross-sell success, and compliance with privacy rules, with monthly incentives.

As a Inbound Banking Customer Care Specialist, you will play an important part at UMB Bank in United States.

The position is based in United States.

This opportunity is part of our work in Sales.

The advertised compensation is 22.000 - 31.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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