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Customer Retention Specialist — Telecom & Upsell Expert

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Cox Enterprises
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 50000 USD Yearly USD 30000.00 50000.00 YEAR

Job Description & How to Apply Below

Cox Enterprises is looking for a Customer Retention Representative in Phoenix, Arizona. In this critical role, you will enhance customer experiences by resolving issues, providing information about services, and effectively persuading customers to maintain their subscriptions.

Your success will be measured by achieving performance metrics in a fast-paced environment, making this an exciting opportunity to advance your career. Candidates should possess a high school diploma or GED and have excellent interpersonal and negotiation skills.

We are currently recruiting a Customer Retention Specialist — Telecom & Upsell Expert for our team in Phoenix, AZ, United States.

Join Cox Enterprises and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Retention Specialist — Telecom & Upsell Expert role at Cox Enterprises, based in Phoenix, AZ, United States.

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