Academic Success Advisor

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** Job Profile:
** Academic Advisor 1
** Job Family:
** Academic Advising
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
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* Minimum Qualifications:

** Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile

Summary:

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes
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* Job Description:

** The primary location for this position is at the Downtown Phoenix campus, however, advisors may be asked to staff offices at any one of our campuses of operation (Downtown Phoenix, West, or Polytechnic) and may support students pursuing their education online or at one of our immersion campus locations.

This position is eligible for hybrid work after a training period. Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. This position is not fully remote.
** Salary Range**: $51,250 - $58,000, DOE
** Essential Duties:
*** Provides 1:1 student advising as well as group academic advising.
* Serve as primary instructor to multiple sections of ASU 101-NU.
* Identifies students who need escalated support and outreach and works collaboratively with the student engagement team and leadership to support the student.
* Supports advising functions as well as recruitment and student engagement initiatives.
* Monitors student progress to ensure ongoing successful progress.
* Utilizes eAdvisor, Salesforce, DARS, text, email, and other technology platforms to assist students with exploring a variety of academic options, register for courses and make timely progress towards completion of degree.
* Works closely with students to identify all academic options including, but not limited to: degrees, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to student's goals, interests and skills.
* Responds quickly to student questions and concerns; works with students to resolve concerns and escalations and assist with providing a pathway to successful program completion.
* Serves as primary liaison by connecting students with academic and personal resources including but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.
* Participates as a volunteer or attendee to support Edson College focused activities and events, including recruitment and student engagement events.
* Use office equipment.
* Use critical thinking to make decisions and/or analyze and report data.
* Deliver presentations and engage with student groups.
* Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
* Performs other duties as assigned.
** Desired Qualifications
*** Evidence of a completed Master's degree.
* Experience working with students in higher education/college level academic advising.
* Experience teaching, preferably in secondary education or higher.
* Experience in being collaborative, having a positive outlook, and being flexible.
* Experience in using problem solving, critical thinking, and time management skills; and having to rapidly adapt and effectively utilize new technology, practices and policies.
* Experience in offering service-excellence focused services that prioritize the success of…