Learning Specialist

Remote

Freedom Care is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Learning Specialist for our People & Culture team.

Must be willing to travel:
This role is remote and requires occasional travel to any Freedom Care location nationally when necessary.

The Learning Specialist is responsible for delivering engaging, effective, and innovative training experiences. This role involves facilitating comprehensive learning programs, and developing content. The Learning Specialist will work closely with stakeholders to identify learning needs and create solutions that drive behavior change and support organizational goals.

• Facilitation:
  Lead the facilitation of our New Hire, Professional, and Leadership Development programs
• Content Development:
  Design new programming and iterate on existing content to ensure continuous improvement

Your role is crucial in shaping the growth and development of our employees, making an impact through effective training and innovative content design.

• Facilitate and lead diverse training programs, including new hire onboarding, upskilling for tenured employees, and refresher courses
• Foster a growth-oriented learning culture that enhances employee performance at all levels
• Provide targeted coaching and feedback, develop individualized support plans, and implement action plans to address performance gaps
• Design, update, and refine training materials—including presentations, quizzes, and job aids—ensuring alignment with evolving business needs and evidence-based learning strategies
• Measure training effectiveness through assessments, progress tracking, and data-driven insights to continuously improve content and delivery methods
• Collaborate with cross-functional leaders to align training initiatives with business objectives and evolving priorities
• Reinforce learning through hands‑on methods, such as evaluations, shadowing, and one‑on‑one coaching
• Stay ahead of industry trends by integrating cutting‑edge training tools, adult learning principles, and emerging best practices
• Serve as an interim manager for new hires, providing structured feedback and performance discussions

• Bachelor’s degree in a related field such as education, communications, or human resources. Equivalent professional experience is also acceptable.

• Minimum of three years in a training role
• Experience with delivering both virtual and in-person training
• Experience in the education, communications, or HR fields; healthcare industry experience is highly desirable
• Experience creating multimedia training materials such as PowerPoint presentations and job aids
• Familiarity with Learning Management Systems and remote training solutions

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)
• Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)
• Experience with Salesforce is a plus
• Telephonic customer-service experience, particularly in healthcare administration

• Advanced knowledge and…